Payment & Refund

Payments for Ladleintar House services are collected according to the quote confirmed before work begins on ladleintar.today.

• Hours for payment questions at Ladleintar House: Mon–Fri 09:30–18:00. Site reference this site, desk Hlavná 41.
• Accepted methods are confirmed by email from info@this site and may include card or local transfer depending on Slovakia norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact info@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Košice unless otherwise stated.

Seasonal shoe queues shift; we still confirm payment in writing and we keep Slovakia holiday closures noted on the door card. Receipts are available on request

We keep payment paced so shoe finishing quality stays steady with shoe tools staged only after the brief is agreed. Ask for the shoe lead if the queue splits.